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Last Update: Sep. 23, 2019

Lucky Creek Casino Review

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Site Details

  • Website:www.luckycreek.com
  • License:Curacao
  • Software:Saucify
  • Products:Casino
  • Deposit Options:Credit Card, Skrill, Neteller, Bitcoin
  • Withdrawal Options:Check, Wire, Skrill, Neteller, Bitcoin
  • Support Options:Chat, Email, Phone
  • Platforms:Windows, Mac, Mobile
  • Minimum Deposit:$25
  • Bonus Code:LUCKY1
  • Affiliate Program:Genesys Affiliates
  • Related:Big Dollar Casino

Lucky Creek Casino

1 Star2 Stars3 Stars4 Stars5 Stars (1 votes, average: 3.00 out of 5)
www.luckycreek.com

100% Bonus up to $500

Likes Pros
  • - Bitcoin Banking Options
  • - Player Leaderboards
  • - Daily Tournaments
  • - 24/7 Live Chat Support
  • - Rewards Program Offered
LikesCons
  • - Weak Table Game Selection
  • - No Live Dealer Casino

  • image Bitcoin Friendly: Yes
  • image United States Accepted: Yes

Lucky Creek Casino Review

Launched in 2009 under a Curacao license, Lucky Creek Casino is a United States friendly online casino that constantly strives to improve and enhance your online gaming experience and bring you the latest and best games, exciting promotions, unequalled security, and the most fun you can have.

Operated by Genesys Technology N.V. and promoted by Genesys Affiliates, Lucky Creek Casino combines the magic of an exciting, fun and expertly designed gaming site with unique player benefits and rewards, set in a unique Wild West environment.

The casino has more than 225 uniquely developed and designed HD games from the leading software provider Saucify in HD quality, with an impressive repertoire of games available on mobile.

Related sites include Treasure Mile Casino, Mandarin Palace Casino, Grand Eagle Casino, Wizbet Casino, Big Dollar Casino, and Villa Fortuna Casino. You can read our full Lucky Creek Casino review below.

Restricted Countries

Due to legal and financial transaction regulations, and other commercial reasons, Lucky Creek Casino cannot offer any registrations to the following countries: Australia, Curacao, France, Germany, Hungary, Netherlands, South Africa, and United Kingdom.

Furthermore, players from the following countries are not eligible to claim any Free Welcome Bonus Offers from Lucky Creek Casino, regardless of any invitations received or offered via the website. These countries include: Afghanistan, Albania, Algeria, Armenia, Azerbaijan, Bangladesh, Belarus, Bosnia and Herzegovina, Brazil, Bulgaria, Colombia, Croatia, Czech Republic, Dominica, Estonia, French Polynesia, Georgia, Greece, Guadeloupe, Hungary, Indonesia, Iran, Iraq, Ireland, Japan, Kazakhstan, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lithuania, Macao, Macedonia (Yugoslavia), Mexico, Republic of Moldova, Republic of Mongolia, Montenegro, Morocco, Poland, Romania, Russia / Russian Federation, Serbia, Slovakia, Slovenia, Spain, Syria, Tajikistan, Tunisia, Turkey, Turkmenistan, Ukraine, Uzbekistan, and Vietnam.

Free Welcome Bonus Offers refers to any offer made by Lucky Creek Casino or its affiliates where free play (with bonus money) or free spins are available without the player having to make a deposit.

Security & Fairness

Lucky Creek Casino guarantees that your personal and financial data remains secure and confidential. The casino employs industry standard security protocols (128 bit, SSL data encryption technology) to ensure that all transactions including deposits and withdrawals are carried out in a totally secure environment. This level of technology ensures that your data safe as it travels from your computer to the casino network by making it virtua­lly­ ­imp­ossible to read. This means that there is little to no risk of your information being spread fraudulently out onto the web.

To ensure integrity and comply with iGaming standards, the Saucify, Betsoft, and Rival software used by Lucky Creek Casino are all tested by independent firms each month to ensure that the games are fair and that their random number generator complies with mathematical tests of randomness. However, these software providers are also used by hundreds of other online casinos, so these tests are not just unique to Lucky Creek Casino customers.

According to a Curacao Interactive Licensing N.V. verified seal located in the website’s footer, Lucky Creek Casino is authorized by the Governor General of Curacao and operates on a sublicense under the master license of gaming services provider, N.V. #5536/JAZ issued to Curacao Interactive Licensing N.V. as an informative service provider.

For clarification, the certificate states that C.I.L. pursuant to the Master Gaming License is duly authorized to issue, at it’s discretion, sub-licenses that legitimize sub-licensees to perform internet gambling operations in Curacao, as determined by and under the conditions set by C.I.L.

The validation certificate also indicates that the site has passed all compliance and are legally authorized to conduct gaming operations for all games of chance and wagering. Other domains approved in the sublicense include Villa Fortuna Casino, Wizbet Casino, Treasure Mile Casino, Grand Eagle Casino, Mandarin Palace Casino, Big Dollar Casino, among many others.

Customer Service

Lucky Creek Casino customers may contact support via email, live chat, or by phone. General support emails should be addressed to support@luckycreek.com. Live chat is available at all hours and can be accessed by clicking the Live Chat button in the top right hand corner of the website. The number for the direct casino host line is +1 (888) 595 – 5835.

Banking

Deposit Methods

Lucky Creek Casino customers can deposit via Visa, Mastercard, Bitcoin, EcoCard, Skrill (Moneybookers), GiroPay, and Neteller. To ensure that e-cash deposits and redemptions are not fraudulently transacted, you may be required to supply Lucky Creek Casino with proof of identity and/or other particulars such as a copy of your credit card or a signed deposit history of your transactions.

All casino transactions are conducted using 128-bit encryption technology. Transactions are processed in: US Dollars, Canadian Dollars, Euros, British Pounds, Danish Krones, Norwegian Krones, and Swedish Krona/Kronors.

If you experience issues while trying to deposit via credit card, Lucky Creek Casino recommends depositing in odd amounts ($27.87 as opposed to $30), and to deposit in 5-10 minute intervals. If you still cannot make a successful deposit, contact Lucky Creek Casino for assistance or, alternatively, try another card.

Payout Methods

Lucky Creek Casino customers can request payouts via Neteller, Check, or Wire Transfer. While withdrawal requests are processed on a daily basis, payments are only made on a Tuesday and Friday. If you have any questions or queries related to the payout process, please feel free to contact Lucky Creek Casino at any time.

The minimum withdrawal amount at Lucky Creek Casino is $100, €100, or £100, depending on the currency used to deposit. Players with large, first-time withdrawals, may need to comply with certain security requirements.

Different withdrawal methods have unique fees attached. Skrill, Neteller, EcoCard, and Bitcoin do not have fees, while a Check has a $30 fee and a Wire has a $20 fee.

Additionally, different withdrawal methods have unique stated payout timeframes as well. Bitcoin payouts may take as long as five business days, Wires may take 10 business days, and Check payouts may take up to 15 business days. Receipts are issued instantly after being processed for Skrill, Neteller, and EcoCard payouts.

Winnings will be sent to you immediately after verification of the identification information that you have sent. Please note that failure to provide accurate information may result in a delay in the withdrawal process.

Players do not need to withdraw all their winnings at the end of every session. A casino account kept in a positive balance does not have a decreased daily Deposit limit and you are welcome to leave a balance in your account for your next visit to the casino.

Additionally, if a player uses a credit card to make online deposits, withdrawals do not increase or decrease the player’s daily deposit limit at the casino.

Withdrawals will only be paid out in the currency of residence where supported, i.e. $ (US, CA, AU), €, £, Krone. Other regions may only play in US$. Failure to adhere to this will render winnings null and void.

Payout Policy

In order to withdraw cash prizes won from tournaments, leaderboards or any other competitions, a deposit must have been made prior to the events’ commencement.

All withdrawals below $2,000 USD (or the equivalent amount in EURO or GBP or CAD currency) will be paid to the player in a lump sum. For withdrawals greater than $2,000, the total amount will be paid out in installments according to the following rules:

Platinum tier players will receive a maximum payout of $5,000 per week until the entire withdrawal amount has been paid out in full. Gold tier players will receive a maximum payout of $3,500 per week until the entire withdrawal amount has been paid out in full. Silver tier players will receive a maximum payout of $2,500 per week until the entire withdrawal amount has been paid out in full. Bronze tier players will receive a maximum payout of $1,500 per week until the entire withdrawal amount has been paid out in full.

Non depositing players may only make a withdrawal on any bonus, free spins or loyalty points, once a real money deposit has been made. The amount deposited will not be combined with the withdrawal amount. Rather, it will be placed in the player’s account once the withdrawal has been paid out. Subject to standard casino terms and conditions, the player will have access to the deposit amount as a cash balance.

Any withdrawal or pending withdrawal will void the right to receive the remaining bonuses. Any discrepancies with funds in the player’s account may affect their withdrawal. Furthermore, their account status may be subject to review and could be suspended.

In order to withdraw cash prizes won from tournaments, leaderboards or any other competitions, a deposit must have been made prior to the events’ commencement. Reversed withdrawals are not considered deposits and will not be matched with a bonus.

Before any withdrawals are processed, the player’s gameplay will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero, or low margin bets or hedge betting shall all be considered irregular gaming for bonus play-through requirement purposes.

Other examples of irregular game play include, but are not limited to, placing single or multiple bets on a single game equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met.

Should Lucky Creek Casino deem that irregular gameplay has occurred; the casino reserves the right to withhold any withdrawals and/or confiscate all winnings.

Products Offered

Lucky Creek Casino has over 225 unique HD virtual Slot Machines, 30 Video Poker variations, 16 Table Games, and an assortment of Scratch Cards and Keno games. Featured Slots include quite a few popular slots including Small Soldiers, Silver Unicorn, Legends of Olympia, 7th Heaven, Frogged, Fruit Zen, Lucky Leprechauns, Double Trouble, Wolf Street, Gems n Jewels, Rise of Spartans, and Stampede.

Video Poker enthusiasts will be excited to find that Lucky Creek Casino offers over 30 variants including Aces and Faces, Rocket Jacks, Deuces Wild, Bonus Poker, Double Bonus, Jacks or Better, Joker Poker, Double Double, and Jackpot Poker – many of which are available in 1, 3, 10, and even 52 hand denominations.

Lucky Creek Casino also spreads many popular Table Games including Punto Banco, European Roulette, Single Deck Blackjack, Atlantic City Blackjack, 3 Card Poker, and Vegas Style Blackjack. In addition to the traditional casino games, Lucky Creek Casino also has Keno and Scratch Cards, but does not offer a live dealer casino or Bingo games.

Bonus Codes & Promotions

100% up to $500 Welcome Bonus + 25 Free Spins

When new players are ready to crank up their action, they’re encouraged to use the code LUCKY1 in order to claim a 100% Welcome Bonus up to $500. A 40x rollover requirement must be fulfilled before withdrawing any winnings associated with this welcome bonus. Players must deposit a minimum of $25. Minimum cash-out is $100.

Once you’ve taken your 100% Welcome Bonus, Lucky Creek customers can also claim an additional 25 FreeSpins , to be spend on the Age of Spartans slot machine. To claim this bonus, players must use the code MARSHAL.

$10,000 Bonus Bonanza Drop

Every Thursday a random draw will take place including all active players from the previous week, to determine who will wind up to $10,000 in their casino account. If your name is drawn, you will receive an email from hein@vipteamusa.com with the subject line: “Bonus Bonanza Drop”. Once the email hits your inbox, whether you open it or not, your bonus begins and is only valid for 10 hours – so make sure to whitelist emails from this casino.

Seasonal Promotions

Lucky Creek Casino also has a revolving door of seasonal promotions available to new and returning players alike. These bonus codes are constantly changing, so you’ll have to check back to their website regularly to stay in the know.

Bonus Policy

The new player welcome bonus is available to USD, CAD, GBP and Euro accounts only. After the first deposit bonus, bonuses will be given on subsequent deposits only if the player has no funds in their account from a previous deposit and deposit bonus (account balance plus bonuses is less than $/€/₤5) at the discretion of Lucky Creek Casino, and have not requested a withdrawal.

A wager is defined in the following example: If you wager 10 credits each on two spins of Age of Spartan, winning 10 Credits on your first spin and losing 10 credits on the second spin, your credit balance will not change. However, this counts as 20 credits wagered in full and fulfills your promotional-bonus obligation. Players can use the PlayBack facility to view their wagers.

In cases where a player has been identified as a bonus abuser at Lucky Creek Casino or any of its associated Casinos, Lucky Creek Casino reserves the right to deny a player any welcome bonus on his/her first deposit. In such cases, the original deposit will be refunded, however, the player will not benefit from the bonus-promotion he/she is judged to be abusive.

A bonus abuser is defined as a player who uses promotional-bonus money to deviously profit from bonus-promotions that are offered, in good faith, by Lucky Creek Casino with a view to gaining player loyalty. Such players generally accept bonuses, wager the minimum amount and immediately withdraw. Lucky Creek Casino reserves the right to take appropriate action against such players.

All match bonus offers between 1% and 100% need to be wagered through 60x by Platinum, Gold, Silver, and Bronze tier players before a player can make any withdrawal – unless stated otherwise. For example, a player deposits $100 and gets 100% Match Bonus. To withdraw, a player needs to wager $100 ($100 Bonus Money) X 60 = $6,000.

All match bonus offers greater than 100% need to be wagered through 60x by Platinum, Gold, Silver, and Bronze players before a player can make any withdrawal, and are subject to a maximum withdrawal amount of $1,000 unless otherwise stated.

All non-deposit bonuses, i.e. free spins and free money are subject to 40x play-through before a player can make a withdrawal. For example, a player claims a free spin offer. Player wins $100 from free spins. To withdraw, the Lucky Creek Casino player needs to wager the $100 won off free spins X 40 = $4,000. For example, a player receives a $25 free chip. Player must meet 40x play-through, so $25 X 40 = $1,00.

No Lucky Creek Casino player may redeem two non-deposit bonuses (free money, free spins, etc.) consecutively. i.e. a customer must make at least a $25 deposit in-between claiming any non-deposit offers. If a deposit is not made between non-deposit offers, any subsequent winnings will be voided.

All free spins bonuses carry a cash out multiplier which means that the maximum value that can be converted to cash is 5 times the value of the free spin bonus. A maximum cash-in amount applies to standard Free Money/Free Spins/Loyalty Points Redeemed/Competition or Tournament Prizes where there is no deposit required.

When playing with an active bonus, CA$ and € customers are strictly limited to bets no more than CA$/€8 per round and CA$/€0.50 per line. Bets in excess of these limits will deem all winnings to be void.

Each individual player is entitled to one (1) account only. Winnings will only be paid to players with one account. In cases where a customer has more than one account, winnings will be null and void.

Each player may only partake in one bonus-promotion per deposit. If a player receives more than one bonus-promotion per specific deposit, any winnings will be void.

For the purpose of all bonus-promotions, dates and times shall be calculated according to Eastern Standard Time (EST), which is GMT-5.

Irregularities between the name of the Lucky Creek Casino account holder and the name of the individual identified with the method used to make deposits, will invalidate any offer.

Match bonus offers must be claimed immediately after making a deposit and must be used in conjunction with the same deposit. Should a player not claim the bonus immediately after making a deposit, the bonus is forfeited/lost.

In addition, Lucky Creek Casino reserves the right to void all withdrawals and/or winnings made as a result of playing with a bonus claimed after playing with money made from a deposit.

The cash-in pending period at Lucky Creek Casino is 3 business days. Please note: If the cash-in is reversed by the player during the 3 business days waiting period, the waiting period is reset and the pending period begins again.

In the interest of fair gaming, there are limits on the maximum wagers that can be placed while you have an active bonus. Any withdrawal derived from wagers larger than these limits made while you have an active bonus will be subject to additional play-through requirements of 80X.

Lucky Creek Casino reserves the right to amend, change, add, or remove any of the above terms whenever required. We recommend saving a copy of their Terms & Conditions page, printing it off, and storing it in safe place.

Rewards Program

Lucky Creek Casino patrons earn comp points, called Loyalty Points, for every bet placed in the casino. Once enough Loyalty Point have been accumulated, players can convert these points into real cash. With continued play, players can also enjoy additional perks and benefits like birthday bonuses, access to exclusive in-tier tournaments, anniversary bonuses, increased banking and betting limits, as well as other bonuses. Players can check how many comp points they have accrued by heading to the cashier section of the casino.

All Lucky Creek Casino players start out at the lowest level, called Bronze, and progress through to the Silver, Gold, and Platinum levels by accumulating Loyalty Points. Players are rewarded these points every time they wager at least $10 on slots, roulette, keno, and three card poker games. In exchange for 250 points, players can receive $10 back, while 1000 points yields a $55 reward.

Loyalty points are earned in the following ways: Slots – 1 point for every $10 wagered; Roulette – 1 point for every $10 wagered; Three Card Poker – 1 point for every $10 wagered; Keno – 1 point for every $10 wagered; Baccarat – 1 point for every $25 wagered; Video Poker – 1 point for every $50 wagered; Blackjack – 1 point for every $100 wagered; Craps – 1 point for every $100 wagered

However, when playing with an active bonus, the number of loyalty points is halved – i.e. Slots – 1 point for every $20 wagered; Roulette – 1 point for every $20 wagered, etc.

All no deposit bonuses rewarded from Lucky Creek Casino loyalty program carry a maximum withdrawal of $250 for Silver, $500 for Gold, and $1000 for Platinum tiers respectively. Please note that this refers specifically and exclusively to the loyalty tier Anniversary and Birthday bonuses.

Additionally, to qualify for your Anniversary, Tier Welcome Bonus or Birthday no deposit bonuses, a player needs to have deposited an amount (or amounts) equivalent to the value of that bonus in the last 3 months before that bonus is due to them. That is, $25 in deposits in the 3 months before your Anniversary and $75 in deposits in the 3 months before your Birthday on the Silver tier, $100 in deposits in the 3 months before your Anniversary and $150 in deposits in the 3 months before your Birthday on the Gold, and so on for Platinum.

Supported Devices

Lucky Creek Casino can be opened from any laptop or desktop computer – the Casino Client can be installed on any Windows or Mac-powered PC, while the instant-play interface also functions seamlessly without lagging.

The mobile casino is just as responsive and functional, as Lucky Creek Casino was originally built with mobile compatibility in mind. The mobile version of Lucky Creek Casino is available on all modern mobile devices including tablets and smartphones. There is no native app for download – all casino sections and games load directly in the browser of your phone or tablet. The design of the mobile casino resembles the desktop version, so players should not find any difficulties playing on the go.

Many of the games from the original site are also featured in the mobile casino. All other functionalities are present, as well – players can log in or register, make deposits and request withdrawals, or place real money bets.

Disputes & Complaints

To date, GamblingSiteFinder.com has not received any complaints related to Lucky Creek Casino or any of it’s related sites. If you have any problems or concerns, please send an email to hello@gamblingsitefinder.com with the subject line “Lucky Creek Casino Complaint” and we will happily assist you.

Responsible Gambling

For millions of people, gaming is a form of entertainment, but for some individuals who may have a gambling problem, it can be very difficult to stay away. To ensure you enjoy your online experience and stay in control of your gaming, Lucky Creek Casino provides their players with a range of options to assist them in gambling responsibly. These options include cooling off periods, deposit limits, the ability to unsubscribe from promotional materials, and self exclusion.

Responsible gambling is a very serious topic and is actually one of the first factors we investigate when reviewing online gambling sites. GamblingSiteFinder.com advises against playing at any online gambling site that does not have this information readily available to all customers. For more information, please read this article on problem gambling.

History & Background

Licensed in Curacao in the Netherlands Antilles, Lucky Creek Casino is an online casino that constantly strives to improve and enhance your online gaming experience and bring you the latest and best games, exciting promotions, unequalled security, and the most fun you can have.

Operated by Genesys Technology N.V. and promoted by Genesys Affiliates, Lucky Creek Casino combines the magic of an exciting, fun and expertly designed gaming site with unique player benefits and rewards, set in a unique Wild West environment.

The casino has more than 225 uniquely developed and designed HD games from the leading software provider Saucify in HD quality, with an impressive repertoire of games available on mobile.

Related sites include Treasure Mile Casino, Mandarin Palace Casino, Grand Eagle Casino, Wizbet Casino, Big Dollar Casino, and Villa Fortuna Casino.

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